How shipping works: minimum, timing and tracking
Published Aug 30, 2026 · Last updated Nov 11, 2026
How Moonhop F1 Test ships your prizes. Minimum shipping request $10, free shipping to US addresses. Ships within 7–14 business days of your shipping request.
Shipping terms
- Physical prizes are shipped to you. They can't be exchanged for credit.
- There's no deadline to request shipping. Your prizes stay in My vault until you ship them.
- Minimum shipping request: $10 in total prize value
- Shipping is free
- Ships within 7–14 business days of your shipping request
- We ship to US addresses only
- Every shipment comes with a tracking number
Once you confirm a shipping request, it can't be cancelled.
Shipping status
- Preparing
- We're checking and packing your items.
- Shipped
- Your package has been handed over and its tracking number is added.
Tracking can take some time to update. If it doesn't, contact us.
Common questions
What's the minimum for a shipping request?
The prizes you select must be worth $10 or more in total. If you're below that, keep your prizes in My vault until you reach it.
How much does shipping cost, and how long does it take?
Shipping is free. Ships within 7–14 business days of your shipping request. Delivery time after that depends on where you live.
When can I see my tracking number?
When your package is handed over and its tracking number is added, the status changes to Shipped and the tracking number appears in My vault. Tracking can take some time to update.