Shipping Policy

Where we ship

We ship to addresses in the United States only. You can't buy packs from New York, Washington, Nevada or New Jersey, and prizes can't be shipped to addresses in those states. We check the shipping address when you request shipping.

Every pull ships

Every card you pull is yours and is shipped to you. The store does not buy back pulled cards or exchange them for cash, balance, points or more pulls.

How to request shipping

Choose the cards in your vault and request shipping once their total value reaches $10. There is no deadline: your cards stay in your vault until you ask us to ship them.

When it ships

We ship within 7–14 business days of your request. Delivery time is extra. Business days follow the store's time zone.

Delays

If we can't ship on time, we email you with a new shipping date. You can choose to wait, or to cancel that shipment and get back the payment for the pulls in it.

Shipping cost

Shipping is free.

Tracking

We email you a tracking number once your parcel ships.

Lost or damaged prizes

If a prize arrives damaged, or tracking shows it delivered but you didn't receive it, email us within 7 days of the delivery date. Include photos if it's damaged. Write to master@oripaos.com. Once we've checked, we send the same card again or refund the payment for that pull.

Wrong address or returned parcels

If a parcel comes back because the address was wrong, the store emails you with the cost of sending it again and how to pay.

If you receive a card that isn't yours because of our shipping mistake, tell us. It still belongs to the store: keep it safe and send it back as we explain. We pay the return postage. We may hold your correct prize until the card is returned.

Ownership and risk

Ownership of a prize and the risk of loss pass to you when we hand the parcel to the carrier.